Terms & Conditions

Booking Information

Making a booking – You may book your Sungolfer golf holiday by email, phone or fax and will receive confirmation of your reservation. Once a 20% deposit is received we will send immediate confirmation of your booking.

Payment – After the initial 20% deposit Sungolfer requires the balance no later than 8 weeks before your arrival. If your booking is made less than 8 weeks prior to your arrival then full payment is required.Sungolfer makes a 1% charge on visa and mastercard payments. (on courses where no discount can be offered 1.5% will be charged) An Email confirmation is sent.

Late Payment – You will be given Email and Phone requests for your balance.

If the Balance of a Golf Holiday or tee time Booking is not made before 5 weeks prior to your arrival date, Sungolfer will cancel your booking resulting in the loss of your deposit.

Currency – The price Sungolfer in most cases will be Euros.

Days and Time – You can arrive on any date, leave on any date and stay for as long as you would like, everything is your choice.

Cancellation – Sungolfer will always try to help with any individual or group cancellations. As hotel and course cancellation periods do vary, refunds may not always be possible. However, where refunds are given to Sungolfer, we will pass them on to the client

Insurance – You must ensure that any your insurance policy covers as a minimum the cost of cancellation by you or the cost of assistance including repatriation, in the event of an accident or illness. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs. We do not check insurance policies. Please read your policy details carefully and take them with you on your holiday.

Suppliers – Sungolfer will always try to help when a hotel or golf course supplier closes due to unforseen circumstances such as low occupancy, damaged course or ceased trading.

Flights – We do not book flights and cannot accept liability for any delay due to personal arrangements made for travel.

Force Majeure – Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss as a result of "force majeure". In these Booking Conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

Law – All bookings with Sungolfer S.L. and all relating matters are governed by Spanish Law.
Should you have any questions or queries concerning the above please feel free to contact us at info@sungolfer.com

Golf Information

Tee times – We will do everything possible to confirm your requested tee times, however golf courses do reserve the right to alter preferred tee times. If for any reason your tee times should not be available, as part of our service we will offer you the nearest possible alternative. Tee times are based on playing in four balls and therefore you may be paired up with other golfers on the day.

Spanish Federation Fee - The Spanish Golf Federation levy a charge on all golfers visiting Spain. This is approximately 3 euros, but some courses include this in their green fees, where it is not included the caddymaster will charge you locally.

Course Closure - In the event of heavy rain a course will decide whether to close. If a course is open they will expect you to play, therefore if you choose not to they will not refund your green fee. If a course closes due to the bad weather, your tee time will be moved or you will receive a full or partial refund.

Handicaps - In general handicap certificates are rarely asked to be seen, however we must make you aware as a general rule you should carry a handicap certificate. For the more prestigious courses such as Valderrama it would be safest to bring it.

Dress Code – Is the same as most countries, jeans are frowned upon, but long socks do not need to be worn with shorts. Soft spikes are recommended, as most courses do not allow spikes to be worn.

Golf clubs – Most courses offer club hire for approx 25.00 Euros per set, per day. (prices may vary)

Golf Seasons – The high season is September, October and February to May. The hottest months are June, July and August therefore the low season for golf. November to January it is the low season for holiday makers and so prices are lower.

Golf Course – Golf Courses condition may vary from time to time. Course maintenance such as aerating greens, improving drainage will happen and often will be scheduled at short notice, depending on weather, which means that we are not always made aware of when this will occur. Equally, in particularly dry spells, when there are water bans in place, fairways and greens may be burnt and not in the best of playing conditions. Events such as these are out of our control and we cannot be held responsible for the condition of the golf courses during your golfing holiday.

Insurance

Sungolfer recommends all clients travel with adequate insurance cover for there golfing holiday.

Behavior

At resort or golf venues, we accept no liability for loss of green fees or where a person is unable to complete their holiday due to unacceptable behavior.

The Website

Although we have strived to give 100% accurate information on this website we can not be held responsible for changes we are not aware of. We feel confident this will not happen, however, we appologies if it does.